Account manager financing technology Vacatures in Ghent

Time Type : Full Time

Senior Key Account Manager

Move forward as a Senior Key Account Manager at DSV in Ghent.

About the role

As a Senior Key Account Manager, you are the driving force behind maintaining and expanding strong customer relationships. You will work within our Solutions department (Warehousing). Your goal is to generate and retain revenue by working dedicatedly with our key accounts through offering contract logistics solutions. You strive for profitable growth of our existing portfolio and achieving sales targets. Additionally, you understand the needs of our key accounts and provide solutions and services that perfectly meet their needs.

Tasks :

• Build sustainable trust relationships with customers through daily contacts and reports (QBR, MBR);
• Manage and update deep knowledge of SLAs and Operations Manuals;
• Handle complaints and take preventive measures in collaboration with the Warehouse Manager;
• Initiate and execute improvement projects and performance analyses;
• Ensure accurate planning information and volume forecasting;
• Follow up on the Customer Satisfaction Survey and develop and implement action plans;
• Identify new opportunities and contribute to the startup of new accounts.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

As an Account Manager, you are the link between our customer and Operations," says Edwin Eggebeen, Managing Director, DSV Solutions.

In Belgium, we operate from over 18 branches, with more than 1,400 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

Are you the perfect fit?

It all counts for this vacancy of Senior Key Account Manager Solutions in Ghent. Furthermore, it is of course important that you feel at home with us. You will certainly succeed if you are keen to persevere and grow with DSV.

Why choose DSV?

Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and wants to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer :

Company car, fuel card, group insurance, hospitalisation insurance, 7 euro meal vouchers, 30 days' holiday, sliding time).

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Cedric Rogiers will answer all your questions via +32 (0)4 76 88 67 71 or

DSV – Global Transport and Logistics