Blog-article Vacatures in Leuvend

Maak een vacature-alert aan voor deze zoekopdracht

Blog-article • Leuvend

Laatst bijgewerkt: 18 uren geleden

Head of Customer Success

OctivaLouvain, Vlaams-Brabant, Belgium

Be among the first 25 applicants.Build a world-class support team.You’ll be the steady, trusted point of contact from installation to long-term performance, creating a warm and confident experience...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

Technical Project Manager (Leuven / Gent)

Camco TechnologiesLouvain, Vlaams-Brabant, Belgium

Continue with Google Continue with Google.Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices. Continue with Google Continue with Google.Continue with ...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

Gesponsord

Manufacturing Engineer - EN + FR / NL

ALTEN BelgiumBrussels Metropolitan Area, Belgium

Manufacturing Engineer – Machining.Process Definition and Optimization.Degree in Industrial or Mechanical Engineering, or equivalent experience. Machining hard metals and related cutting conditions....Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

Postdoctoral Fellow to work on Cortical Interneuron Development

VIBLeuven, Flanders, Belgium

Job description The Laboratory of Interneuron Developmental Dynamics, led by Dr.Lynette Lim at the VIB-KU Leuven Center for Brain & Disease Research, is recruiting an outstanding Postdoctoral Fello...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

SOLUTION ARCHITECT

Content & CoffeeLouvain, Vlaams-Brabant, Belgium

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.As a Solution Architect at Content & Coffee, you’ll be the go-to expert for designing innovative IT so...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

RU Roman Law and Legal History - research associate (100%) - Stepchildren in early modern Brabant

KU LeuvenLeuven, BE

We are looking for a postdoctoral researcher : .Law on a legal historical topic, or a Ph.English, and at least has a reading knowledge of early modern Dutch and Latin. knowledge of French is an added...Laat meer zienLaatst bijgewerkt: 5 dagen geleden

Nieuw!

Team Lead IT Infrastructure Networking

skeyesSteenokkerzeel, Vlaams-Brabant, Belgium

Join or sign in to find your next job.Team Lead IT Infrastructure Networking.Be among the first 25 applicants.Team Lead IT Infrastructure Networking. Get AI-powered advice on this job and more exclu...Laat meer zienLaatst bijgewerkt: 18 uren geleden

Gesponsord

Medior Software Engineer

EasiLeuven, Flemish Region, Belgium

Bij Easi werk je aan uiteenlopende projecten, voornamelijk met Laravel / PHP en / of Java, afhankelijk van je kennis en interesses. Je vertaalt bedrijfsbehoeften naar robuuste, hoogwaardige oplossingen ...Laat meer zienLaatst bijgewerkt: 13 dagen geleden

R&D Manager - Dry Etch Process Development

imecLeuven, Belgium

R&D Manager - Dry Etch Process Development.R&D Manager - Dry Etch Process Development.Research & development - Leuven | About a week ago. Seeking a visionary leader to drive innovation in Dry Etch t...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

Growth Manager DACH | Internship

MaxentaRotselaar, Vlaams-Brabant, BE

Are you looking for a fun, versatile position within a promising startup? For our Parcdeals concept, we are looking for an Growth Manager for the DACH region. The goal is to grow our websites in Ger...Laat meer zienLaatst bijgewerkt: 30+ dagen geleden

Gesponsord

Business Developer - Heat Pumps deployment in new build

Cream ConsultingBrussels Metropolitan Area, Belgium

We could be a Cream Factory, a cooking blog or even a detective agency… but in reality, we are a.Business & Technology consulting company. Banking, Insurance, Telecom, Energy, Pharmaceutical & Trans...Laat meer zienLaatst bijgewerkt: 7 dagen geleden

Deze vacature is niet beschikbaar in je land.

Head of Customer Success

OctivaLouvain, Vlaams-Brabant, Belgium

30+ dagen geleden

Functieomschrijving

Join to apply for the Head of Customer Success role at Octiva

2 weeks ago Be among the first 25 applicants

Join to apply for the Head of Customer Success role at Octiva

Senior

Full-time
Breda or Leuven

Keep customers smiling.

Build a world-class support team.

Shape the product.

We’re looking for a Head of Customer Success to lead and scale our global support team, ensuring customers get the most from our robots in the field. You’ll be the steady, trusted point of contact from installation to long-term performance, creating a warm and confident experience every step of the way.

You’ll manage the full post-sales journey : deployment, training, support, and performance follow-up. Just as important, you’ll build the foundation for scale : defining processes, improving documentation, and sharing insights with engineering and sales.

You report directly to the CEO and are responsible for support strategy, day-to-day execution, and team growth as we expand internationally.

Your role includes following responsibilities :

Making Customers Happy

Ensure every customer request is handled quickly, clearly, and with care.

Proactively manage expectations to build confidence and trust.

Go the extra mile to make customers feel supported and valued.

Building the Organisation

Build and lead a strong global support team with clear structure and goals.

Develop documentation, KPIs, and internal processes that scale with growth.

Oversee hiring, training, budgeting, and regional capacity planning.

Shaping the Product

Drive product improvements through real-world customer feedback.

Ensure robot service cost aligns with business targets.

Identify recurring issues and push for structural, scalable fixes.

Your profile

Master’s degree, ideally in Engineering, Mechatronics, or a related technical field

Experience in or affinity with horticulture or Controlled Environment Agriculture (CEA) : you understand the context and challenges our customers face

Being truly energized by helping others you take pride in making customers successful and enjoy the fast pace of solving real-world challenges

With your commercial mindset you understand that a happy customer is a loyal customer – you act with service and business value in mind

Detail-oriented with a pragmatic mindset, you aim high but keep things moving

A great communicator and collaborator who connects support, engineering, and commercial teams

Fluent in Dutch and English (spoken and written); other languages are a plus.

Our offer

A central, hands-on leadership role in a fast-growing robotics company with global ambition

The opportunity to shape the full customer journey from installation to long-term success

A dynamic, supportive team culture where initiative and follow-through matter

Competitive compensation and plenty of room to grow with us

Octiva is a fast-growing robotics company on a mission to help growers succeed through smart automation. Our advanced robotic systems are designed for high-performance operation in controlled environments, combining technical precision with real-world reliability. We work closely with growers, engineers, and researchers to deliver meaningful innovation that transforms agricultural efficiency and sustainability.

We’re expanding internationally and building a team of driven, collaborative professionals who want to make a real impact — not just on product performance, but on the lives and success of our customers.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Referrals increase your chances of interviewing at Octiva by 2x

Get notified about new Head of Customer Success jobs in Leuven, Flemish Region, Belgium .

Head of Customer Success and Customer Sales

Mechelen, Flemish Region, Belgium 1 month ago

Leuven, Flemish Region, Belgium 3 weeks ago

Brussels, Brussels Region, Belgium 2 weeks ago

Brussels, Brussels Region, Belgium 1 day ago

Director, Content Operations (Bangkok-based, relocation provided)

Brussels, Brussels Region, Belgium 1 week ago

Brussels, Brussels Region, Belgium 2 weeks ago

Machelen, Flemish Region, Belgium 3 weeks ago

Brussels, Brussels Region, Belgium 6 days ago

Antwerp, Flemish Region, Belgium 3 weeks ago

Sales Director / Head of Sales – Mobiliteit & Overheid (B2G)

Zaventem, Flemish Region, Belgium 4 days ago

Diegem, Flemish Region, Belgium 1 month ago

Clinical Operations, Third-Party Management Director

Brussels, Brussels Region, Belgium 2 weeks ago

Diest, Flemish Region, Belgium 5 days ago

European Sales Director – Cycling Components (OEM / Aftermarket)

Brussels, Brussels Region, Belgium 1 week ago

EMEA Sales Director, ISV Embedded Solutions

Brussels, Brussels Region, Belgium 1 week ago

Director, Cloud Architecture and Operations

Brussels, Brussels Region, Belgium 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr