Product manager textile Vacatures in Liege
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Product manager textile • Liege
- Gesponsord
Customer Support Analyst - Odoo
OdooLuik (Liège), BE- Gesponsord
Contract Manager
Select HRLiège, BE
Vendeur textile
SelectLiège- Gesponsord
Product Engineering Manager
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account manager
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manager comptable
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Team Product Owner Data
Ethias NVLiège, BE
Payroll Manager
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Account Manager / Representative, Joint Replacement | Wallonia
NV Stryker SALiege, Belgium
Office manager
ProselectLiege- Gesponsord
Product Development Manager
ArbalettLiege Metropolitan Area, Belgium
Account Manager
VIVALDIS OFFICELiège
vendeur textile
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Business Unit Product Owner
EthiasLiège, Belgium
administration manager, payroll manager
Michael PageLiège, Liège,
Quality manager
Manpower BELiège- Gesponsord
Production Manager
HabeasLiège, BelgiumCustomer Support Analyst - Odoo
OdooLuik (Liège), BECustomer Support Analyst
Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services / Business Support
Are you ready to learn fast and have a real impact on the company?
Join Odoo, a growing software company with a killer product ,
a huge global community , as well as a fun and exciting work environment .
Users of the Product
7,000,000
Company Growth
60% Year over year
Company Maturity
Profitable
What you will do :
As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service.
Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of request.
Indeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.
Business Knowledge
Technical Skills
Autonomy
Variability of the Job
Quality of Product / Tools
Responsibilities
- Help customers with their use of Odoo Business Apps
- Solve functional problems by investigating
- Engage with our visitors and leads (Livechat)
- Ensure customers' satisfaction
- Improve customers's experience
- Contribute to the improvement of our product & all documentation
- Side projects (recruit and onboard new colleagues, give training, ...)
Must Have
Nice to Have
What's great in the job?
You will start your on-boarding with 2 weeks of intensive functional training with a final certification. You will be glad to contribute to the improvement of our software Odoo by escalating good feedback.
In a nutshell, you will be the key point between the end-users and Odoo. We count on you to give our customers the best support experience they have ever had. None of your work days will be the same, guarantee!
The Odoo culture
Building a company we love.
Who is your manager?
Being a team leader at Odoo.
The founders story
From 1 to 250 employees in 5 years.