Informatics Technical Specialist, Benelux

Abbott Diagnostics is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests. Our clients are hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry.

We are recruiting an Informatics Technical Specialist for Benelux .

The Informatics Technical Specialist is the subject matter expert for the installation; integration; verification; and support of the Professional Services informatics solutions.

Main Responsibilities :

• Provide comprehensive support for entire informatics solution.
• Partner with Center of Excellence teams to optimize informatics solutions and offerings as well as quality of service.
• Assist in the preparation of statement of work documents, ensuring all relevant information is captured.
• Ensure all informatics implementation projects are delivered and executed as per statement of work.
• Specify the appropriate hardware solution for professional services informatics solutions and where appropriate liaise with third party IT hardware providers.
• Perform software-related installation and configuration processes.
• Deliver structured software application product training to the end user.
• Support post-sales informatics activities and provide expert knowledge.
• Serves as level 1 and / or 2 complaint resolution via call center phone support function.

Main Requirements :

What can we offer you?

Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective.