Operations Manager

Job Description

The Glue has an open and dynamic culture where we constantly strive for excellence and efficiency in our delivery and organizational processes. To help maintain and grow this standard, we’re seeking an operations manager to build and strengthen our day-to-day activities. You’ll be involved in operations, finance, delivery, and responsible for maintaining and increasing the overall efficiency of the business. You’ll closely interact with our management and internal project teams.

Objectives of this Role

• Ensuring proper overall day-to-day operations of the organization (finance, commercial and project administration, accounts receivable)
• Continuously monitoring the service quality of our operational and delivery processes and optimizing their efficiency
• Guiding the team to create and implement efficiency improvements and resolution of issues
• Support the delivery of our client and internal projects
• Proactively identify and communicate project status, risks, and opportunities to internal and external stakeholders
• Develop, implement, and maintain quality assurance, compliance and regulatory protocols

Skills and Qualifications

What will keep you happy?