M365 Exchange Engineer

Division : Group Technology Services (GTS)

Please not that this is a permanent position and we do not offer freelance / contract arrangement for the role.

In order to cultivate relationships and promote team spirit, we require your presence in the office for a minimum of 8 days per month. Given that our division is responsible for providing services on a 24 / 7 / 365 basis, participating in on-duty service is an integral part of this role.

About the team :

M365 & Voice Squad is part of the End User Tribe which aims at delivering a phenomenal user experience and excellent support. We support the business by enabling the digital transformation thanks to up to date digitally enabled, unified and efficient collaboration space. The focus of the squad is Microsoft365, unified communications (voice & video Cisco / MS Teams).

About the role :

As member of M365 & Voice, you will be working with a team of skilled engineers. M365 & Voice (End User Collaboration) is part of the End User Tribe within Group Technology Services division of Euroclear. Our vision is to make ‘Euroclear a great place to work!’ by providing our customers with a up to date digitally enabled, unified and cost-effective collaboration space. This collaboration space is in full expansion / change and consists of Microsoft365, unified communications (voice & video Cisco / MS Teams) and of course still some existing tools.

Responsibilities :

• Deliver subject matter expertise of Exchange / Office 365 / Outlook with emphasis on security, architectural design, migration, management, and support of implementations
• Be an expert in Exchange / Office 365, including changes & updates, roadmap & releases, and third-party solutions
• Document designs, system configurations, governance, standards and procedures, training outlines and content, service descriptions
• Use Agile methodology values, principles, and practices to deliver solutions
• Communicate, defend, and negotiate with stakeholders : other divisions, tribes and squads
• Prepare quarterly plans

Requirements :

LI-DL1