E-Commerce Coordinator

Job Description

Tasks :

• Own the day-to-day operations of our webshop / website, including product catalogue management & content updates.
• Continuously optimize the online shopping experience on our webshop to maximize conversion rates, sales, customer satisfaction & UX.
• Customer insights, competitor analyses and market trends are included in your optimizations.
• Actively participate in testing and implementing future functional projects and improvements on the webshop
• Participate in the development of the website with the aim to deliver great usability in line with the digital strategy.
• Liaise with customer service to address customer inquiries regarding products, orders, or returns efficiently.
• Implement SEO best practices to optimize website content, meta tags, and product descriptions to improved search engine rankings and organic visibility.
• Conduct keyword research and analysis to identify opportunities for content optimization and expansion.
• Support the FLAMANT digital marketing strategy, leveraging various platforms and tools to drive brand awareness, customer acquisition, and sales growth.
• Track & report on paid ads on Google for effective traffic and ROAS.
• Contribute to the development and execution of our e-commerce strategy in alignment with the company's overall business objectives.
• You are the point of contact for the technical platforms around the webshop

Qualifications