Credit & Collection Officer (M / F / X).

Functie

We are looking for a Credit & Collection Officer (M / F / X) to assist with the collection of outstanding invoices, and the credit review of new and existing customers. The Officer will be responsible for the customer ageing balance of a division, and will act as single point of contact for its customers regarding their debts, payment dates / plans and disputes.

Your responsibilities will include :

• Being the first line of support for our customers regarding their open invoices, in particular : Contacting customers and informing them of their overdue invoices (mails & phone)Negotiating suitable payment dates / plans with our customersResponding to customer queries (mails & phone)Registering customer disputes & following up with the relevant responsible departments
• Ensuring Vinçotte has strong customer credit management processes : Ability to analyze the financial status of present and future customersEnsuring that customers with late invoices are reviewed in a timely mannerImplementing review processes with your Division regarding non-paying customersRaising awareness of the importance of Credit Management in your Division
• Performing account receivable tasks, such as matching customer payments with their invoices
• Working in strong collaboration with all stakeholders to deliver lasting improvements to the Order-to-Cash process, and in particular being the single point of contact for your Division regarding Collection & Credit management

Profiel

Aanbod