Insitoo - ServiceNow Developer

For our client, we are looking for a ServiceNow developer who will

Support and guide the team through the different processes

Monitor the instances

Execute maintenance / run tasks (small changes, License management, ...)

Apply ITIL framework : Incident management, Problem Management, Asset Management and Change Management

Prepare and follow-up releases (runbook preparation and validation, presentation Change board)

Optimize workflows, reduce bottlenecks, and automate repetitive tasks

Understand report creation, dashboard management

Implement the processes in Service Now

Design and create feeding interfaces to integrate data on ServiceNow

Setup API integration

Analyse and create automated exports from Service Now to answer business' needs

Analyse and configurate Email interfaces (inbound / outbound) in Service Now

Design workflow in Service Now

Migrate existing tools to Service Now