Technical Service Engineer

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The role :

You will support customers across  Belgium  with occasional travel to the Netherlands. Youll have an opportunity to develop your professional career in a highly professional environment with innovative equipment and solutions for industrial companies. In this role youll be a part of our technical service team in Benelux, providing technical support to our local customers.

What youll do :

• Perform corrective and curative interventions to ensure the fastest response time and "fix first time" behavior.
• Once trained, perform pre-installations, installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault / solution codes, installed base data maintenance (serial number, ink, counter value, functional location).
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the sales teams to assist with sales revenue targets and revenue growth.
• Travel around the assigned area with overnight night stays (1 -2 nights per month occasionally). Occasional requirement to travel globally to attend training and meetings.

What you need to have :

Youll only be the right candidate if you are aligned to our values and culture :

If you believe you match our values and have the experience were looking for, then apply! We cant wait to hear from you.

Location : Schoten Belgium region.

LI-DNI #SWE

Work Arrangement :  Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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This position may be located in :  EMEA : Belgium : Schoten : Schoten

Sub Division :  Direct Distribution Belgium

Job Requisition ID :  61407

Job Function : Engineering