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IT Ops Engineer (DevOps & Incident Management)

OptimyBrussels, Brussels, Belgium

30+ dagen geleden

Functieomschrijving

Optimy is a Belgian tech scale-up and the European leader in the Social Impact industry that enables any organization to manage and align its grant, volunteering, donation, and sponsorship programs.

At Optimy, we believe that corporations are a force for good and can make the world a better place . For more than 12 years, we have enabled organizations to amplify their positive impact by building meaningful relationships with causes, communities, employees, and customers.

Today, over 350 organizations use Optimy to manage over projects in 22 languages across 25 countries. Our client portfolio includes Audi Belgium, Fondation Michelin, Grameen Foundation, Ford Motor Company, UEFA Foundation for Children, and many others.

We are looking for a IT Ops Engineer (DevOps & Incident Management) to join our IT team based in our headquarters, Brussels.

Your Mission

Optimy is looking for a talented IT Ops Engineer (DevOps & Incident Management) who would be interested in joining our venture. As a member of the IT Operations Team, you will be at the center of various departments and teams to ease the daily activities of the company.

If you have a passion to optimize processes in order to not have redundant tasks, improving our support tools and be more efficient, than you might be reading the job description of your future job!

Responsibilities :

40% Debugging and internal collaboration

Deep investigation of our code base / logs / database. You should have experience with larger codebases and be able to analyse code really well.
You will often query the database during the investigations
Internal collaboration and communication

25% DevOps

Creating / updating environments : CI / CD pipelines, database, crons

Email setup

Renew / create certificates

Enabling features (set up VP or EP)

25% Coding

Develop small features in the application

Write scripts, automate internal processes

Fix broken code / scripts

Create queries on demand for reporting purposes

10% Checking Customer Development requests

Analysis of the documentation

Decline or approving requests

Your Profile

Technical Expertise :

Essential : PHP and SQL

Familiarity : Kubernetes and Docker

Nice to have, not mandatory : AWS and CloudFlare, Kibana

Incident Management : Ability to take ownership of IT incidents and service requests, ensuring timely resolution and escalation when necessary to meet service level agreements (SLAs).

Security : Knowledge of IT security principles, best practices, and implementation.

Documentation : Proficient in maintaining accurate and up-to-date documentation of IT systems, configurations, and standard operating procedures.

Collaboration : Work closely with other IT team members and departments to provide seamless IT services and resolve issues.

Continuous Improvement : Identify opportunities for process improvement and suggest proactive solutions to enhance IT operations and user experience.

The Offer

The fundamentals

A permanent contract with an evolutive fixed salary

Monthly net fees

Meal vouchers

Annual eco-vouchers

Transportation costs reimbursement

Hospitalization insurance (DKV)

A Hybrid work model

Our Culture Value Proposition

We believe that supporting and promoting inclusion and diversity across our business and society will make the world a better place for all.

We’re committed to creating an inclusive culture that helps employees know they are valued, respected and empowered to do the best work of their life.

We celebrate diversity because we believe in the variety of perspectives and ideas that reflects our multinational environment and drives the most innovative and sustainable growth.

We provide a personal development plan (PDP) and a learning path in an online learning platform for every employee in our organization.

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It Engineer • Brussels, Brussels, Belgium