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Team Leader Import

Team Leader Import

BDP InternationalAntwerpen, VAN, BE
23 dagen geleden
Functieomschrijving

Job Description

Job summary

  • Overall responsibility for Team success by agreeing, implementing and monitoring individual and Team objectives and targets whilst ensuring company policies and procedures are adhered to.

Tasks and responsibilities

  • Monitor Team performance and activity
  • Serve clients, identify their needs and provide feedback on the success of filling jobs
  • Building and maintaining relationships (internal / external)
  • Write weekly / monthly figures and reports
  • Hold weekly / monthly meetings; discuss task delegation and review issues
  • In conjunction with Manager set quarterly targets and objectives
  • Communication- encourage respect and open communication
  • Assist in the interview and recruitment of team members
  • Perform auditing and quality checking
  • Identify opportunities for process improvements
  • Handling escalations from customers and internally
  • Attendance checking
  • Training new team members

    • Exemption Type Exempt (Salaried) Job Requirements

    Requirements

  • Graduate of any discipline.
  • Minimum of 2 years of progressive experience in Supervisory role in customer service related matter within the freight forwarding industry.
  • General knowledge of various local and International shipping and freight forwarding practices is an advantage.
  • Combined excellent communication and interpersonal skills with a strong ability to analyze situations and to make good decisions based on available information.
  • Ability to adapt quickly to changing policies and procedures.
  • Must have confident personality as well as an exceptional work.
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    Team Leader • Antwerpen, VAN, BE