Customer Services Consultant

Your challenge

Your team

As a Customer Services Consultant, you’ll join the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provides the hotline user support, documentation, and long-term application management, to keep everything running smoothly.

Your profile

We are looking for someone who meets the following qualifications :

• A master's degree (or similar by experience) with a solid IT background.
• Good professional communication skills in English.
• A passionate problem-solving attitude that utilizes your out-of-the-box thinking.
• A strong analytical mindset, and a desire to investigate in detail.
• A friendly and communicative attitude, happy to be a team player, and a good listener.
• Strong multi-tasking skills combined with a stress-resistant nature.
• The ability to work in a structured way and follow procedures in a dynamic and complex environment.

Bonus points if you have :

Soft skills

Communication Teamwork Pragmatic Passionate Supportive

Hard skills

Strong interest in IT Problem-solving Analytical skills SQL

Language skills

Required : English

A plus : French German Dutch

Your future

At OMP, we’re eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.

Many of our team members who start as a Customer Services Consultant grow into roles in software expertise, customer application expertise, or people management.

Our offer

At OMP, we offer more than just a job. We put people first and inspire you to become the best version of yourself.