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ServiceNow Application Architect (hybrid, Brussels / Belgium)

Penguin FormulaBrussels, Brussels, Belgium

12 dagen geleden

Functieomschrijving

Job Description

We are seeking an experienced Application Architect to lead projects focused on the design and implementation of ServiceNow solutions for the European Commission in Brussels. This is an on-site role for a professional with demonstrated expertise in Strategic Portfolio Management (SPM) , Application Portfolio Management (APM) , and IT Service Management (ITSM) workflows. The selected candidate should bring deep technical knowledge, a consultative approach to stakeholder collaboration, and a vision for tailoring enterprise solutions to meet unique client and organizational needs.

Key Responsibilities :

Architect Solution Design : Lead ServiceNow architecture design for SPM / APM modules, ensuring adherence to best practices and European Commission objectives.
Implementation Management : Oversee end-to-end implementation of SPM / APM modules, including Demand Management , Project and Portfolio Management (PPM) , Enterprise Agile Planning (EAP) , Resource and Financial Planning , and more.
Integration Expertise : Design and implement integrations with other IT systems like GitLab , Jira , ensuring seamless data flow across platforms.
Customization and Configuration : Adapt ServiceNow to meet specific business needs by configuring workflows, data integrations, scripting, and other essential platform features.
Platform Administration Support : Work closely with ServiceNow developers and administrators to ensure optimal configuration, maintenance, and performance tuning.
Comprehensive Documentation : Produce architectural documents, technical configurations, and supporting material as required for the European Commission environment.
Advanced Data Practices : Provide expertise in ServiceNow Common Service Data Model and data modeling.
Stakeholder Collaboration : Lead workshops, technical presentations, and knowledge transfer initiatives for internal teams and external stakeholders.
Agile Process Support : Apply Agile best practices (Scrum / Kanban / SAFe) for iterative solution design and delivery.
Security and Compliance : Contribute to the development and implementation of Security Plans and Data Protection compliance records.
Governance Participation : Actively contribute to ServiceNow Architecture Board meetings to ensure cohesion in platform strategy.

Qualifications

Required Skills and Expertise :

Platform and Architecture Expertise :

Strong knowledge of ServiceNow platform architecture , focusing on SPM, APM, and ITSM domains.

Proficiency in workflow automation , data modeling , and platform customization .

Experience designing and implementing custom ServiceNow applications, workflows, and complex reporting.

Technical Proficiency :

Languages and APIs : Expertise in JavaScript , XML , HTML , and CSS .

Experienced in REST / SOAP APIs for system integrations.

Strong understanding of web services , event architecture architectures, and message-oriented middleware .

Experience Requirements :

5+ years of ServiceNow implementation experience, with at least 3 years focused on SPM / APM modules .

Methodology and Process Management :

Knowledge of Agile methodologies and related practices (Scrum, Kanban, SAFe).

Good knowledge of business process analysis and alignment with IT strategies.

Preferred Qualifications (Certifications) :

Certified ServiceNow System Administrator (CSA) .

Certified Implementation Specialist (CIS) for SPM and APM modules.

Language Requirements :

Fluency in English (C1) is mandatory.

Additional Information

If you are looking for a fast-paced multinational company and have a desire to be part of the exciting state-of-the-art projects across Europe, send us your application in English.

We’re looking forward to hearing from you!