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Strategic Account Manager

Strategic Account Manager

Just Eat Takeaway.comBrussels, Brussels, Belgium
4 dagen geleden
Functieomschrijving

Senior Strategic Account Manager

Hungry for a challenge?

That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.

Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.

About this role :

Chain restaurant groups are becoming increasingly important in the market and represent a key pillar within the business for Just Eat Takeaway. Being a trusted partner for these customers is of critical importance in order to grow our business together.

These are some of the key ingredients to the role :

  • Managing a portfolio of clients part of the leading brands within the market
  • Being responsible for the HQ-level acquisition process of new chains
  • Leading or participating in negotiations and signing country framework agreements and / or franchisor contracts with chain HQ
  • Acting as the 'Trusted Advisor' and initiating, building and developing long-term relationships with all strategic accounts on country HQ level
  • Tracking and analysing market (developments) and competition's activity
  • Developing Joint Business Plans and driving regular Business review / Performance review meetings
  • Catering to special requirements of chains (product features, analytics, co-branding, reporting, invoicing)
  • Being the 'voice of the customer' and building a strong cross-functional network (e.g. 'squad' with Product, Customer Services, Marketing) to provide the best services to your chain restaurants

What will you bring to the table?

  • 3+ years experience in commercial roles, preferably of which at least one role in (key) account management or field sales.
  • Proven track record of making commercially sound, data-driven decisions
  • A customer-focused and innovative outlook, able to optimise work processes
  • Fluent in French or Dutch & English (written & spoken) and excellent communication skills.
  • Acts on opportunities, generates new ideas and acts decisively in an often agile and ever-changing environment
  • Ability to absorb information quickly and deliver at pace
  • Proactive, sense of responsibility and ability to work independently
  • At JET, this is on the menu :

    Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

    Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

    Inclusion, Diversity & Belonging

    No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

    What else is cooking?

    Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

    Are you ready to take your seat? Apply now!

    LL-DW1