Onboarding Manager - Digital Solutions and Power BI

WHO WE ARE At Edda, we genuinely care about who you are and what you need. We engage people with exceptional talents to offer the highest quality of service, prioritizing interpersonal skills for delivering quality with respect and commitment. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Close collaboration with our consultants and within teams is key to developing our expertise, business, and relationships. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR Onboarding Manager - Digital Solutions and Power BI Join our client’s team in Brussels as On-boarding Manager - Digital Solutions and Power BI within the European Commission. The European Commission's Audio-visual Service (DG COMM.A4) is the EU related news and archive service providing indispensable information tailored for professionals in the media. The information systems team is led by a team leader and counts about 14 people with different profiles ranging from project manager, analyst, senior analyst, programmer, interface designer, tester, and information system support. YOUR TASKS Following tasks will be performed by external service provider : Customer relationship management aiming at the adoption of digital solutions Creation of stakeholder maps or similar Creation of adoption dashboards and reports Overseeing the adoption journey of several types of stakeholders Resolving stakeholder complaints quickly and efficiently Provide support for an innovation project (Integrations of AI-based solutions for audiovisual workflows, in particular creation of metadata and indexation) Identifying the services needed to ensure stakeholder satisfaction Autonomously turn communication objectives into strategies, tasks and activities and oversee / contribute to their implementation Managing communications and defining strategies to increase results in line with defined adoption targets (from awareness to action) Draft ad-hoc Market Analysis on business-related topics Research, knowledge and data acquisition YOUR SKILLS AND EXPERIENCE The following is mandatory : at least 3 years of specific expertise in Atlassian collaborative tools at least 3 years of specific expertise in MS 365 at least 3 years of specific expertise in UML tools at least 3 years of specific expertise in Power BI Requested skills : Knowledge of standards and best practices in the domain of records, archives and information management, digital preservation and public access to documents. Experience with IT projects, preferable in relation to process automation and AI integration. Practical experience in information management, metadata management and open data technologies. Understanding of the functioning and work procedures of IT based services of EU Institutions. Familiarity with web services, enterprise integration patterns and best practices as well as knowledge of cloud platforms and database management systems will be considered as an asset. Knowledge of data management, data concepts and data analytics is an advantage. Proven experience in understanding client needs and becoming acquainted with complex workflows and projects. Ability to give technical presentations and to apply high quality standards. Ability to cope with fast changing technologies. Knowledge of AV media production would be an asset. Capability of integration in an international / multicultural environment, rapid self-starting capability and experience in working in teams; Ability to participate in multilingual meetings; Ability to work in multi-cultural environment, on multiple large projects; Excellent Team Player Ability to understand, speak and write English (B2) and French (B2) High degree of discretion and integrity is required as the applications managed and maintained in DG COMM / A4 contain personal and confidential data EXTRA INFORMATION It will be required to work remotely from home in Near-site location allowing to reach the Commission premises in Brussels within 2 hours. Laptop provided Both Freelance and Permanent contracts Competitive Salary Corporate Benefits Package Company events The competence level will be tested during interview. In case the information about the competence level filled in the CV are not true, this may lead to refusal of candidate. Please note that, due to the sensitive nature of the data involved, this position is currently available only to individuals who meet the following criteria : EU Citizens Non-EU Citizens already based in EU with a valid work permit Once we receive your CV, we will take time to evaluate it carefully. Should there be a match for this or any other position at Edda, we will be in touch with you. In case there is no match now don’t worry, we will make sure to keep your CV in consideration for future vacancies! In Edda we are committed to supporting Diversity and Inclusion Community. If you identify as part of it and you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.