Office Manager - SQ Zaventem

Join Silversquare as an Office Manager on a permanent contract in Zaventem!

Scope : coworking space management, community engagement, customer service, event coordination.

Location : Zaventem

Languages : fluent in Dutch, French, and English.

Challenges : create a welcoming coworking atmosphere, manage daily operations, engage with members, handle multiple tasks efficiently.

ABOUT US

Silversquare is a fast-growing company comprised of 12 uniquely designed working spaces in Brussels, Antwerp, Zaventem, Louvain-La-Neuve, Liège and Luxembourg. Artists and designers are invited to give our workspaces an extra soul, because efficiency is one thing, but atmosphere is just as important to create a work environment that helps productivity.

In the end, each venue is unique and makes Silversquare an ecosystem based on diversity.

As coworking spaces, we are not just space providers : we enhance the working spaces by being the best companion. Silversquare is a binding agent between people, skills, and knowledge.

Silversquare is a solid community of 5500 members surrounded and animated by an open-minded team of 60 dedicated caretakers whose personalities make all the difference and make our services the reason people come to Silversquare.

Silversquare team is the heart of the system. Professional, spirited, and dynamic, they harmonize and foster the spirit of the spaces.

Pleasure and having fun at work has an important place in our daily life. Because yes, we work hard, but we also enjoy sharing a drink during our after-works and get-togethers!

ABOUT THE JOB

We are looking for an entrepreneur at heart, full of ambition, who knows how to take ownership of his projects. Someone who knows how to create opportunities and make them happen. Someone who is commercial and welcoming, someone who is fun and lively, who knows how to listen to understand his client's needs.

As an Office Manager, you are the heart and soul of your coworking space. You will have full ownership of the day-to day operations. Office Manager, a.k.a. “OM”, could also be the initials of “Operational Magicians”. You will make the magic happen in your coworking!

Main responsibilities :

• Bring a smile to all members and visitors
• Onboarding new members
• Ensuring outstanding customer service and work environment
• Creating a warm and welcoming environment
• Managing community, developing member relationships (by organizing local events, networking opportunities…) and hosting and coordinating member gatherings
• Managing meeting room bookings and preparing meeting rooms
• Handling complaints and resolving member issues in collaboration with suppliers and providers (IT, logistics, maintenance…)
• Handling members’ mail (accepting packages, sorting mail…)
• Responsible for the coworking maintenance and cleanliness
• Contributing to continuous improvement of our services and identifying new desired services
• Sales support

ABOUT YOU

ABOUT THE PACKAGE

Meal vouchers

Hospital insurance

Laptop

Cellphone and subscription

Training budget

HOW TO JOIN US

HR Interview

A first meeting with our HR team to get to know each other – virtual or in-person.

Manager Interview

Discuss your skills, experience, and ambitions with your future Manager or Team Leader.

Team Interview

Get to know your future colleagues and see the team dynamic!

Offer

If it’s a match, welcome to Silversquare!

Ready to take on this exciting challenge? Join Silversquare and be part of a dynamic team driving the future of flexible workspaces! If you have the ambition, the energy, and the skills to make an impact, we’d love to hear from you. Apply now and let’s build something great together!