Danish-speaking Client Advisor for French Luxury Fashion Brand in Brussels, Belgium

Job Description

Do you have experience in professional customer service and sales with a passion for fashion? You now have the opportunity to work with one of the most well-known luxury brands in existence! Our client in Brussels is now looking for Danish-speaking Client Advisors to join their team.

Company's service and delivery promise :

Whoever you are, no matter the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to stay true to yourself. YOU will trust me as your personal advisor. We will build a real relationship over time. Every time you visit our stores, you will feel enriched!"

Overall tasks

As a Client Advisor in our customer service center, you will be an ambassador for the brand and ensure that each customer is treated in accordance with our promise. You will strive to discover your customers and their needs and guide them through the brand. You will proactively reach out to your customers to achieve individual and team goals.

Job Duties & Responsibilities :

Greet each customer and provide the best customer experience

Be responsible for answering all incoming inquiries from customers via multiple channels : Phone, email, and social media

Advise customers on the brand and all product categories

Work with customers to develop long-term relationships and use various customer tools to promote brand loyalty

Ensure you maximize each sales opportunity while working towards the goals set by the brand

Perform as a team player and participate in all activities contributing to the overall customer service goals

Learn and master brand and product knowledge

Follow company policies and procedures

Languages

Fluent in at least one of these languages : Norwegian, Swedish, French, German, Polish, Portuguese, Italian, Spanish, Danish, and Finnish.Good English skills (both spoken and written)

Basic Qualifications

High comfort level with IT tools

Strong interpersonal skills

Preferred Qualifications

Experience in luxury retail / hospitality industry - strong passion for the luxury world

Expected Attitudes and Skills

Curiosity

Agility

Empathy

Commercial mindset

Passion for the brand

Professional attitude

Interpersonal skills

Responsibility & Ownership

Does this sound like an interesting and exciting opportunity for you? Send your English CV to us via the "Apply" button now, and our recruitment team will contact you!

About Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speakingtalents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.