Functie
We are looking for a Credit & Collection Officer (M / F / X) to assist with the collection of outstanding invoices, and the credit review of new and existing customers. The Officer will be responsible for the customer ageing balance of a division, and will act as single point of contact for its customers regarding their debts, payment dates / plans and disputes.
Your responsibilities will include :
- Being the first line of support for our customers regarding their open invoices, in particular : Contacting customers and informing them of their overdue invoices (mails & phone)Negotiating suitable payment dates / plans with our customersResponding to customer queries (mails & phone)Registering customer disputes & following up with the relevant responsible departments
- Ensuring Vinçotte has strong customer credit management processes : Ability to analyze the financial status of present and future customersEnsuring that customers with late invoices are reviewed in a timely mannerImplementing review processes with your Division regarding non-paying customersRaising awareness of the importance of Credit Management in your Division
- Performing account receivable tasks, such as matching customer payments with their invoices
- Working in strong collaboration with all stakeholders to deliver lasting improvements to the Order-to-Cash process, and in particular being the single point of contact for your Division regarding Collection & Credit management
Profiel
Degree : Bachelor degreeLanguages : Fluency in French, Dutch & English.Experience : Minimum 3 years of experience in Collection / Credit Management environments, of which : Experience in credit reviewsExperience in the Collection processProficiency in the Microsoft Office suite, especially Excel & PowerPointExperience in SAP and / or any Credit Management SoftwareSkills : Excellent interpersonal skills, including diplomacy and tackStrong time management, enabling you to manage the big picture & details simultaneously & accuratelyExcellent written and verbal communication skills & the ability to adjust your communication to your stakeholderA demonstrated positive attitude : watchful, problem-solving, flexible, thorough, proactiveA strong work ethic : accountability, dedication, integrityStress resistantTeamwork spirit with the ability to establish a responsible relationshipAanbod
A challenging jobLong Term contractWork – life balance with possibility of homeworkingTraining in specific Collection and Credit Management toolsEnthusiastic and passionate colleagues