Senior Customer Service Representative

We are looking for a skilled and enthusiastic professional to join our team as a Customer Support Analyst. In this role, you will provide exceptional support to our customers, ensuring their satisfaction with our software.

Your primary responsibility will be to assist our customers in using our Business Apps, providing them with the best possible experience.

You will work closely with internal teams such as Consultants, Sales, and Developers to resolve customer issues and improve our software.

As a key member of our team, you will have the opportunity to contribute to the improvement of our software by escalating feedback and suggesting enhancements.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, collaborating with others, and delivering high-quality results.

• Required Skills and Qualifications :
• Fluent English language skills (other languages may be beneficial)
• Strong communication and problem-solving skills
• Ability to learn quickly and adapt to new situations
• Benefits :

We offer a comprehensive onboarding program, including intensive functional training and certification. You will also have the opportunity to participate in side projects, such as recruiting and onboarding new colleagues, giving training, and more.

• Others :

If you are a motivated and detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.