Order ManagementProvide exceptional customer service to a diverse range of clients.Work collaboratively with the Sales, Logistics and finance teamsRespond to customer inquiries in a timely and professional manner.Identify and resolve customer issues, escalating them when necessary.Contribute to the development of customer service policies and procedures.Participate in team meetings and professional development opportunities.Ensure compliance with company policies and procedures.Maintain accurate and up-to-date customer records.A successful Customer Service DACH Brussels should have :
- Fluent English and German language skills
- A strong commitment to customer service excellence.
- Proficiency in problem-solving and conflict resolution.
- Excellent communication skills, both written and verbal.
- Ability to work effectively as part of a team.
- Strong organisational skills and attention to detail.
- A competitive salary
- An opportunity to work in a professional and supportive team environment.
- Comprehensive training and development opportunities.
- A role within a globally respected retail company.
- Work-life balance with generous holiday leave.
This position offers a fantastic opportunity to develop your customer service skills within a global retail company. If you are passionate about customer service and are looking for a challenging role in Brussels, we encourage you to apply.