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Angular Frontend Support Engineer

Angular Frontend Support Engineer

Brayton GlobalBrussels, Brussels Region, Belgium
14 dagen geleden
Functieomschrijving

Description of tasks :

  • Logging all incidents, requests, problems and changes
  • Categorizing all incidents, requests, problems and changes
  • Prioritizing all incidents, requests, problems and changes
  • Perform the troubleshooting, answering user queries, search the root cause of problems and implement changes
  • Escalate the tickets to the correct high level of service support if needed
  • Resolve Incidents, Requests, Problems and execute changes
  • Contribute to maximizing first-line on the spot fixes (coaching, maintaining KB, recording findings from the resolution of incidents for future use, etc.)
  • Ensure the availability of the service and systems by doing the End to End monitoring
  • Control service and systems capacities
  • Assurance that the required security level is maintained
  • Participate in the continuous deployments of the new releases in both Acceptance and Production environments
  • Contribute in improving the service and its infrastructure
  • Participate in some project activities, like writing administrative, Installation, user … guides
  • Participate in creating a step by step Standard Operational Procedures
  • Perform automation scripting
  • Investigate new technologies to optimize the work of the support team

Working Conditions :

  • Work 8 hours covering the time range between 08h00 and 19h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.
  • Office located in Brussels

    • Knowledge and skills :

  • Extensive experience in agile projects in relation with the following development, continuous integration and quality tools : GIT, Maven, Eclipse, JIRA, Bamboo, Fisheye, Crucible, Confluence
  • Effective work experience with Typescript, Angular 6+, XML and JSON manipulation, Web Component, Service workers, HTML5 set ups, Node JS, NPM,
  • Multiple years' work experience with JEE technology platform and specifically in the following standards and at least one of the related implementations : JAX-WS, JAXRS, JMS, AOP, EJB, JSR303, JPA2, Servlet 2.3 ->
  • Good knowledge of Relational DBMS (Oracle) and Full-Text search engines (Solr and / or ElasticSearch).
  • Knowledge and experience on search engines
  • In-depth knowledge of JavaScript ES6 and higher versions
  • Knowledge and experience in the interoperability domain based on Web Services (REST, SOAP) -Knowledge and experience of workflows system architecture
  • Capability of rapid self-starting, learning and of integration in an international / multi-cultural environment
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