Join the dynamic team as a Revenue Leakage Agent to safeguard financial flows and enhance the O2C process in different sub-departments.
Your Mission
Exception handling :
- Together with the Coordinator, the Revenue Leakage Agent identifies and executes anomalies, so that they can be fulfilled and invoiced.
- Together with the Coordinator, the Revenue Leakage Agent identifies and executes open orders, so that they can be invoiced and the root cause can be tackled.
- Where the functional teams do not find an answer, you'll step in and as Sherlock Holmes dive into the matter.
Continuous improvement & knowledge sharing :
Ensure the teams, executing the order-2-cash process and handling the orders, are re-insured and trained properly.Identify and detect frequent occurrences of exceptions so that they can be tackled with a multi-disciplinary team. Tackle the issues in the short-term and thinking about solutions for the long run.Back-up of Revenue Leakage Coordinators :
Multiple revenue leakage streams are identified within the organization (Cancellation Fees, Minimum Commitment, re-routing infraworks, solving disputes, transport billing, SLA …). Majority of them will be monitored centrally and executed in the functional team.The Revenue Leakage Service Agent can be asked to execute the back-up process for business critical tasks or where the impact on cash position is that high.Your profile
You like to delve into the processes and toolsYour fluent in English and Dutch / French with a good knowledge of the other language (Dutch / French)You like to execute frequent tasks in the morning and brainstorm about the future in the afternoonYou possess strong skills in managing relationships with internal sub-departmentsWhat do we have to offer you?
With us you will have the opportunity to develop your career in a fast growing and international company.
You will be part of a team of passionate colleagues who will make the Modal Shift a reality.You will receive a full-time and unlimited contract with an annual salary starting from €45.393 (depending in your experience) including your 13th month.The insurance package includes hospitalization insurance, private accident insurance, group insurance for guaranteed income and pension. Also meal vouchers and eco vouchers are provided.You will start with 23 days of leave and 9 ADV days.You will end up in a young and energetic company. Things are moving fast here and a lot is always changing. That opens up permanent perspectives for your careerAbout Lineas
We are Lineas, the largest private rail freight operator in Europe. We convince companies to shift the transport of their goods from road to rail. Because that's much better for the climate and mobility. We make this Modal Shift a reality with the best train products and innovative services.
We, the FREIGHT FORCE, dedicate ourselves day after day to the freight transport of our customers. And to really make a difference!
Internal name : Revenue Leakage Agent
Hiring Manager : Thomas Sterken
