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Customer Quality Engineer

Premium Sound SolutionsPSS Belgium

30+ dagen geleden

Functieomschrijving

Customer Quality Engineer

Premium Sound Solutions (PSS) is a leading global provider with broad expertise in innovative sound solutions for the global automotive and consumer sectors. We are a sustainable company that strives for a good work-life balance, invests in training and values integrity, teamwork, sustainable innovation and leadership by excellence. Premium Sound Solutions employs more than 3500 people in product development and state-of-the-art production facilities. You will find R&D departments in Belgium, China and offices and production facilities in Belgium (Dendermonde), Germany, Hungary, Malaysia, China, USA and Mexico. For our site in Dendermonde, we are looking for a Customer Quality Engineer.

What will you do for us?

Your main responsibilities are focused on the following areas :

Secure customer satisfaction Customer relationResolve customer concerns by effective root cause analysis and countermeasures (8D, problem solving tools)Take lead in customer audits and improvement programsTrend analysis in field complaints, coordinate improvement programsQuality responsible in change management processFollow-up customer requirements
Support Product & Process launch readiness Customer interface on QualityQuality responsible in design teamsProduct and Process validation, process audits (VDA6.3)APQP, FMEA, PPAP / PPA, MSA, SPC, PDCA
Improve Product & Process improvement during the whole product lifecycle Support Quality improvement programs on shop floorProduct & Process audits (VDA 6.5, VDA 6.3)Requalification programsReduce Cost of Non-Quality
Quality leadership towards project teams and production centers Promote Quality mindset and Policy within the organizationCoordinate Quality improvement programsCoaching & sharing knowledgeSet Quality standards & Procedures

What will you bring to PSS?

Relevant degree in Engineering, Electronics or Electro mechanics

Having worked with statistical and quality tools

Experience in quality assurance systems (IATF 16949, VDA) is a major asset

Auditing skills (product & process audits, VDA 6.3, VDA 6.5)

Solid knowledge of quality tools specific to the automotive industry (8D, PDCA, FMEA, Fishbone) is a must

Fluency in English is required and notions of German

Analytical and accurate mindset, well organized, commercial feeling, client-oriented attitude

Demonstrate leadership in Quality

Team player, able to work effectively in multidisciplinary and international teams

Occasional international travel.

We will be glad to offer you

A challenging role in a true multicultural and innovative environment. We encourage new ideas and work together as one team. We believe in ownership giving you the chance to develop your career and talent to your full potential.