Desktop Support Technician L1 BE

Desktop Support Technician

Are you a tech-savvy problem solver with a passion for helping others?

We’re looking for a Desktop Support Technician to provide first-line IT support to our users. You’ll troubleshoot hardware, software, and network issues, resolve problems efficiently, and deliver excellent customer service.

Key Responsibilities :

• Provide technical support via phone and in-person
• Troubleshoot and resolve computer and network issues
• Install, configure, and maintain hardware and software
• Document and track incidents in a ticketing system