Teamleader Customer Relations - 36h

OUR TEAM At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers : we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people! YOUR RESPONSABILITIES - You translate the business plan of the store into a clear action plan for your department and you implement the various actions. In doing so, you contribute to the positioning of the IKEA store as the leader in interior design on the local market. - You are a born problem-solver : you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and ... Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https : / / bit.ly / 2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!

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