Job Summary
The Business Intelligence & Analytics Specialist at Terumo Europe plays a crucial role in supporting the EMEA TIS business by delivering actionable insights and driving transformations in Terumo direct sales across the EMEA region. This role involves issuing daily reports, promptly addressing any issues that arise, and building comprehensive reports using digital tools. As a Business Intelligence and Analytics Specialist, you are responsible for conducting training sessions, ensuring that they are well-organized and effectively delivered, leveraging strong communication and teamwork skills.
In addition to reporting, you will support other pillars such as strategy, salesforce, and key account managers by providing analytical tool support to help implement strategies. The aim of the reports is to push actionable insights at the business unit level, ensuring that data-driven decisions are made to enhance operational efficiency and profitability.
Data for these reports is sourced from a wide variety of databases, including SAP, Excel, and other tools. You are expected to stay updated on the latest developments in analytics and continuously improve reporting standards and user engagement.
Job Responsibilities
Data Management :
- Ensure our current market database is accurate & continuously improved with better automated data collection
- Identify / document & monitor data quality problem within a wide variety of databases (SAP / salesforce / …)
- Optimize existing data models, leverage Power BI to streamline and improve data modelling. Implement best practices for data architecture
- Provide general support to other commercial pillars
Reporting Maintenance & Development :
1. Lead the development of data-driven solutions (Power BI reports, Power BI dashboard, MS flows, MS apps…) tailored to the specific needs of different departments Marketing and Sales Management, Sales Enablement Team, Pricing, Digital, Finance, Supply Chain… :
Report on a daily basis using Power BIGather user stories and requirements during the design process together with stakeholdersUnderstand and recommend improvements for business processes to ensure accurate and relevant data analysisDesign and maintain robust data models to ensure tracking of KPIsCreate visualizations that highlight critical trends and metrics, enabling stakeholders to make informed decisionsGenerate ad hoc analysis and reports for Sales other commercial pillars2. Trouble Shooting
Actively monitor and quickly react to issues related to data accuracy, report performance, and system errorsConduct regular audits of reports and dashboards to identify discrepancies, maintain consistency, and ensure alignment with business requirementsCollaborate with IT to address any issues from data sources and technical improvementsProactively optimize reports by refining queries, improving visuals, and incorporating user feedback3. Improving Existing data solutions
Implementation of changes and developing new reports; either independently or with stakeholdersSeeking modern solutions to improve efficiency of existing reports : develop automation solutions and improve data modellingResponsible for communication to user community, TIS stakeholders, the governance body and ICT support functions including consultantsResponsible for following up and giving guidance to end users to improve level of report adoption4. Act as a liaison between technical and non-technical teams to translate business needs into actionable data solutions, driving collaboration and efficiency
Hands-on Training
Develop, organize and provide hands-on support and training on a quarterly basis to local teams to enhance their understanding and use of analytics tools to leverage data effectivelyCreate user-friendly training materials to support continuous learningLead workshops and hands-on sessions to enhance proficiency with reporting tools like Power BIMonitor training effectiveness and provide ongoing supportLead the annual user survey feedback process for reportingBusiness / Advanced Analytics :
Analyse, evaluate and report sales and CRM data to increase sales profitability, productivity and commercial excellence.Highlight insights and improvement opportunities from both architectural and visualization perspectivesProvide actionable insights to the business based on data from various and combined sources (SAP / CRM / ...)Experiment with the latest reporting features and techniques to adopt best practices and continuously improve reporting standardsProfile Description
Education and experience :
Experience with SAP and CRM SalesforceUnderstanding in Power BI, Excel and other Microsoft Word applicationsPersonal Capabilities
Ability to co-ordinate and manage simultaneous data analysis requests of varying size and scopeAbility to work in an agile delivery method and capable of working in project teamsDetail oriented and able to take ownership for the assigned tasksCan-do attitudeSkilled in storytelling with data and proficient in designing intuitive, user-friendly dashboards and visualizations that effectively communicate complex data insightsTeam player and willing to work collaboratively across the organization and with others to reach agreed resultsGood communication skills, both written and verbal, with the ability to convey complex information to a broad audience; experience in delivering training and facilitating workshops is a plusBeing able to simplify complex matters and make it understandable for users in the fieldTechnical Capabilities
Ability perform analysis, organize data and create reports from various sourcesAbility to perform analysis such as regression, cannibalization, and probability modelling is a plusAbility to capture and document business and reporting requirements from multiple sourcesAbility to co-ordinate and manage simultaneous data analysis requests of varying size and scopeOther
Ideally located in BelgiumFluent in English, other European languages are a plusOffer
As a Business Intelligence and Analytical Specialist, you receive the opportunity to actively drive change and steer / improve database processes to make an impact in the medical device industry. At Terumo Europe, you will be guided by and collaborating with experts, providing learning opportunities, while simultaneously working autonomously to personally contribute to a wider social goal : advancing healthcare with heart.
Terumo Europe offers a competitive compensation package consisting of a base salary with 13th month, net allowance, meal vouchers, pension plan, and insurances.