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Quality & Procedures Coordinator (A / C & Ramp Handling)

Quality & Procedures Coordinator (A / C & Ramp Handling)

Brussels AirlinesDiegem, BE
17 dagen geleden
Functieomschrijving

About Brussels Airlines

At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.

As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world : from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.

Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect.

Purpose of the position

As Ground Operations Quality & Procedures Coordinator, responsible for aircraft and ramp handling, you ensure that our operational procedures are :

  • Up-to-date and compliant with industry standards
  • Clearly documented and effectively communicated
  • Well implemented through collaboration and training
  • Continuously improved through quality and safety follow-up

Your tasks

  • Maintain and update operational procedures and manuals (Aircraft; Cargo; and Internal Procedures Manual & subdocuments)
  • Coordinate production and updates of operational documents within the Quality & Procedures team
  • Communicate procedures to internal teams and external partners
  • Represent Brussels Airlines in LHG working groups
  • Monitor quality and safety performance, follow up incidents, and implement improvements
  • Contribute to and support operational training within your area of expertise
  • Collaborate across departments to enhance processes and ensure compliance

    • Your profile

  • Bachelor degree or equivalent by experience
  • Minimum 5 years operational experience in Ground Operations
  • Strong knowledge of Altea CM / FM, ICAO / IATA regulations
  • Fluent in English (written and spoken), Dutch and / or French is an advantage
  • Proficient in MS Office
  • Analytical, organized, communicative and a team player

    • What we offer

  • A flexible reward plan that allows you to optimize part of your salary
  • A flexible work environment focused on activity-based working and home office possibility
  • Travel benefits
  • Profit sharing
  • Group insurance
  • Company medical plan (optional)
  • Homeworking allowance
  • Meal & eco vouchers
  • A spot in a very enthusiastic team & a great company to work for
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    Quality Coordinator • Diegem, BE