About Brussels Airlines
At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.
As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world : from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.
Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect.
Purpose of the position
As Ground Operations Quality & Procedures Coordinator, responsible for aircraft and ramp handling, you ensure that our operational procedures are :
- Up-to-date and compliant with industry standards
- Clearly documented and effectively communicated
- Well implemented through collaboration and training
- Continuously improved through quality and safety follow-up
Your tasks
Maintain and update operational procedures and manuals (Aircraft; Cargo; and Internal Procedures Manual & subdocuments)Coordinate production and updates of operational documents within the Quality & Procedures teamCommunicate procedures to internal teams and external partnersRepresent Brussels Airlines in LHG working groupsMonitor quality and safety performance, follow up incidents, and implement improvementsContribute to and support operational training within your area of expertiseCollaborate across departments to enhance processes and ensure complianceYour profile
Bachelor degree or equivalent by experienceMinimum 5 years operational experience in Ground OperationsStrong knowledge of Altea CM / FM, ICAO / IATA regulationsFluent in English (written and spoken), Dutch and / or French is an advantageProficient in MS OfficeAnalytical, organized, communicative and a team playerWhat we offer
A flexible reward plan that allows you to optimize part of your salaryA flexible work environment focused on activity-based working and home office possibilityTravel benefitsProfit sharingGroup insuranceCompany medical plan (optional)Homeworking allowanceMeal & eco vouchersA spot in a very enthusiastic team & a great company to work for