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System Engineer

System Engineer

Vivid ResourcingBrussels, Brussels Region, Belgium
Il y a 22 jours
Description de poste

Third-Line System Support Engineer – Telecommunications Sector 📡

Location : Brussels, Belgium (Hybrid – 2 days onsite, flexible remote)

Experience : 7+ years in IT support & infrastructure

Position : Third-Line System Support Engineer

About the Company

Join a leading Belgian telecom provider delivering cutting-edge voice, data, and media services nationwide. As part of their commitment to reliability and innovation, they are seeking a seasoned engineer to join their third-line support team the critical escalation point for complex system issues impacting key services.

Your Role

  • Provide expert third-line support for complex incidents affecting telecom systems.
  • Act as escalation point for first- and second-line support teams, driving issue resolution and root-cause analysis.
  • Monitor and maintain both cloud and on-prem telecom infrastructure.
  • Collaborate with network, platform, and development teams to ensure high service availability.
  • Automate system processes and optimize service recovery workflows.
  • Influence system architecture for scalability, resilience, and continuous improvement.

What We’re Looking For

  • Experienced & solution-oriented : 10+ years in IT support and infrastructure, preferably telecom.
  • Technically strong : Deep knowledge of Windows Server, Microsoft 365, networking, firewalls, NAS, virtualization, security, and telecom platforms like 3CX.
  • Analytical & strategic : Able to see the bigger picture and align IT solutions with business goals.
  • Mentor & leader : Committed to developing junior engineers and raising team capabilities.
  • Proactive & ownership-driven : Prevents problems before they occur, doesn’t just react.
  • Excellent communicator : Translates technical issues into clear solutions for teams and clients.

    • What’s On Offer

  • Competitive salary (€3000–€5000 gross / month, depending on experience)
  • Hybrid work (2+ days onsite)
  • Company car, health & group insurance, net allowances
  • Career progression in a forward-thinking telecom environment
  • Collaborative and innovative work culture

    • Interested? Reach out on LinkedIn or contact me directly :

    32 23 20 14 00

    Max.Howells-Knight@vividresourcing.com

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