Our client in the banking sector is currently seeking a Trade Support Analyst to join their investment operations team.
Key Responsibilities
Trade Processing and Validation :
- Monitor and support the timely booking and validation of trades across multiple asset classes.
- Reconcile trade details between internal systems, resolving discrepancies in coordination with front office teams.
- Ensure all trade updates and confirmations are processed within required deadlines.
System and Platform Support :
Provide first-line support for trading platforms and systems.Troubleshoot user issues related to trade booking and system functionality.Escalate technical problems and follow up on solutions.Stakeholder Communication and Issue Resolution :
Serve as a point of contact for trade-related inquiries from internal stakeholders and external counterparties.Act as an intermediary to resolve trade mismatches, such as fee differences or booking errors.Ensure clear and timely communication to facilitate prompt resolution of issues.Cross-Team Coordination and Support :
Collaborate with various teams involved in trade lifecycle management.Support internal projects and process changes linked to new business or operational requirements.Contribute to continuous improvement initiatives and knowledge sharing within the team.Profile :
Bachelor’s or master’s degree in finance, economics, business administration, or a related field2–5 years of experience in trade support, middle office, or financial operations within banking or asset managementFamiliar with trade lifecycle processes and operational risk awarenessExperience in areas such as reconciliation, collateral, or portfolio servicing is a plusStrong working knowledge of trading platforms and booking systems; confident troubleshooting user issuesSkilled in Excel and comfortable working with data validation and controlsExcellent communication skills; able to work effectively with both internal teams and external partnersWell-organized, detail-oriented, and capable of managing deadlines under pressureFluent in English and French and / or Dutch