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Account Manager

Account Manager

Radisson Collection Grand Place Hotel BrusselsBrussel, Belgium
Il y a 8 jours
Description de poste

Ambitious, results-driven, and passionate about human

interaction? Excited to join a dynamic, customer- and sales-oriented

environment?

Then why not join us at Radisson Hotel Group!

Our commercial strength, experience, and professionalism driven

by a passion for results, aim to deliver exceptional service, turning every

interaction into a memorable moment.

As an Account Manager, you will be part of a team that is

passionate about excellence and convinced that anything is possible!

Interested? Then say “Yes I Can!” and join our team today!

What We Offer Our Account Manager :

We aim to be as good a place to work as we are to stay. That

is why we offer a competitive compensation and benefits package, which

includes :

Laptop, Mobile and Phone subscription

Hospitalization insurance

Food Allowance

Special rates for our team members, and friends

and families while travelling and staying in our hotels

We take our “We grow talent, talent grows us”

culture belief to heart. With us you will benefit from a wide range of

development offers supporting your learning & growth right from your

onboarding. This includes an individual development plan and unlimited access

to more than +20K learning modules & programs through Radisson Academy

Participate and live Responsible Business every

day together with our team members in the hotel and in the local communities

where we work on creating shared value, better futures and a better planet for

Growth and development opportunities within the

Radisson Hotel Group

Main responsibilities of an Account Manager :

Actively contributes to the smooth operation of

the sales department through proactive initiatives and actions implemented for

our hotels to maximize revenue.

Identifies, pursues, and develops new business

opportunities to expand the customer portfolio and generate incremental

revenue.

Manages a portfolio of B&B accounts across

multiple segments, ensuring a tailored approach to each client’s needs and

long-term commercial performance.

Works proactively to improve customer

satisfaction by providing quick and positive responses to requests and

resolving issues.

Helps achieve targets by implementing tailored

action plans to ensure hotel commercial results and meet budgets.

Establishes and maintains effective working

relationships with all key stakeholders in the RHG ecosystem, including

external clients, partners, and internal RHG stakeholders (General Manager,

Revenue Manager, M&E, Marketing, etc.).

Regularly and strategically analyses hotel

performance and recommends corrective actions to improve financial results.

Continuously monitors the competitive landscape

to adjust sales strategies and optimize B2B market share.

Ensures compliance with current legislation,

plans, executes, and documents best practices as part of internal and external

audits, and ensures necessary follow-ups.

Profile :

Proven sales experience with strong

problem-solving skills.

Excellent portfolio and action plan management

skills, with a field-oriented approach and exemplary leadership.

Commitment to outstanding customer service and

passion for hospitality.

Ability to propose creative solutions and make

relevant recommendations.

Personal integrity and ability to thrive in a

multicultural, multidisciplinary environment that demands excellence,

knowledge, skills, time, and energy.

Experience with IT systems, CRM, and

professional travel platforms (CVent Lanyon, A360, SAP, etc.).

Strong communication skills with fluency in

English and Dutch or English and French is required.

Solid financial analysis skills.

Valid driving licence.

Flexibility to travel nationally and

internationally up to 30% of the time, as required by the role.

CAREERS

Join us in our mission to make every moment matter for our

guests and become part of the most inspired hotel company in the world. At

Radisson Hotel Group, we believe that our people are our number one asset. As

one of the world’s largest hotel groups, we are constantly looking for talent

to join our teams. If you share this ambition, start your journey with us

today.

To learn more about Radisson Hotel Group, our culture, and

our values, visit :

careers.radissonhotels.com

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Account Manager • Brussel, Belgium