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Dutch Speaking Customer Service for Manufacturing industry -Remote in Greece
Dutch Speaking Customer Service for Manufacturing industry -Remote in GreecePatrique Mercier Recruitment By Nellie • BE
Dutch Speaking Customer Service for Manufacturing industry -Remote in Greece

Dutch Speaking Customer Service for Manufacturing industry -Remote in Greece

Patrique Mercier Recruitment By Nellie • BE
Il y a plus de 30 jours
Type de contrat
  • Télétravail
  • Quick Apply
Description de poste

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the Manufacturing Industry. This role is designed for motivated individuals who are eager to provide exceptional support and assistance to Dutch-speaking clients while being part of a reputable organization.


Responsibilities

  • Deliver excellent customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries related to manufacturing products and services.
  • Assist customers with order processing, product specifications, and delivery schedules.
  • Handle customer complaints efficiently, ensuring timely resolutions that uphold customer satisfaction.
  • Maintain detailed knowledge of company products, services, and industry trends to provide accurate information to clients.
  • Collaborate with production and logistics teams to facilitate smooth order fulfillment and resolve any operational issues.
  • Document all customer interactions accurately to support service improvement initiatives.
  • Build strong relationships with clients, encouraging trust and loyalty to the company's brand.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service, preferably within the manufacturing or industrial sector.
  • Strong communication and interpersonal skills.
  • Ability to resolve issues promptly and effectively.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with exceptional organizational skills.
  • A proactive approach to customer service and a strong team player.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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Dutch Speaking Customer Service for Manufacturing industry -Remote in Greece • BE

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