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Intructor and documentation creator, (Background in Legal, European Commission, Brussels)

Intructor and documentation creator, (Background in Legal, European Commission, Brussels)

Cronos EuropaBrussels Metropolitan Area, Belgium
Il y a 5 jours
Description de poste

For one of our clients, we are looking for the following profile.

Key Responsibilities

  • Act as a bridge between business users and the IT development team throughout the lifecycle of IT systems
  • Translate business requirements into functional specifications and relay user feedback to developers
  • Provide support to business users, including issue resolution and user assistance
  • Perform and coordinate functional testing to ensure quality and usability of systems
  • Draft clear, structured documentation including user guides, functional specifications, training materials, and web content (English required; French is an asset)
  • Create video tutorials and training materials to support user onboarding and system adoption
  • Contribute to the continuous improvement of IT tools by identifying usability issues and proposing functional enhancements
  • Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals

Required Qualifications & Skills

  • Proven experience working on the functional side of IT projects in direct collaboration with business users
  • Background in or exposure to the legal domain is highly desirable
  • Strong written and verbal communication skills in English ; French is a plus
  • Solid understanding of IT systems architecture and what is technically feasible
  • Experience with creating user documentation, training materials, and video tutorials
  • Proactive, user-focused mindset with the ability to work independently and collaboratively
  • Comfortable working in cross-functional teams and effectively translating business needs into technical language
  • Familiarity with tools for documentation, video creation, and issue tracking
  • Créer une alerte emploi pour cette recherche

    Documentation • Brussels Metropolitan Area, Belgium