About amfori
amfori advocates for a world in which trade serves a purpose: delivering social, environmental and economic benefits for everyone.
As a global business association, amfori supports its members at every step of their due diligence journey, offering a comprehensive range of ESG products and services.
Founded in 1977, and recognised for its flagship product amfori BSCI, amfori leverages decades of expertise and close collaboration with more than 2400 member companies as well as auditing companies, producers, factories, and other stakeholders such as policymakers. Representing a diverse array of industries in over 50 countries, that cover trade streams in over 100 countries, amfori continues to have a positive impact on fostering sustainable trade.
About the Role
Serve as a first point of contact for members inquiries and provide timely and high quality support to amfori members, resolve issues, questions and help amfori members to access amfori products and services.
Our Membership Team plays a vital role in ensuring members receive excellent services and perceive amfori as a valuable organization. By fostering positive relationships and ensuring smooth communication, they contribute to member satisfaction and long-term engagement.
Your Responsibilities will include:
1st Level Support to amfori members
Member On- and Offboarding
Member Investigations
Reporting and documentation
Your Profile:
Bachelor’s degree
Background or experiences in Customer Support or Services
2-3 years of previous professional experience in private sector or member association
Excellent communication and analytical skills
Truly team player
Ability to work independently
Proactive and solution oriented
Languages:
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