2025-0024 Subject Matter Expertise - Program Coord (NS) BELGIUM - 4 Jul RELAUNCH

Deadline Date :  Friday 4 July 2025

Requirement :   Provision of Subject Matter Expertise - Programme Coordination

Location :  Mons, BELGIUM

Full Time On-Site :   Yes

Time On-Site :   100%

Not to Exceed :

2025 BASE : NTE 79,852 EUR

2026 – 2027 Options

Period of Performance :  2025 BASE : As soon as possible and not later than 1st August 2025 – 31st December 2025 with possibility to exercise sprints from the following options :

2026 Options : 1st January 2026 until 31st December 2026

2027 Options : 1st January 2027 until 31st December 2027

Required Security Clearance :  NATO SECRET

INTRODUCTION :

To strengthen the Alliance through connecting its forces, the NCI Agency delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.

NCI Agency CIS Support Unit (CSU) Mons enables end-to-end CIS services as it maintains and supports a range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed as specified in the extant Supreme Headquarters Allied Powers Europe (SHAPE) Service Level Agreement (SLA).

In the light of these activities, the NCI Agency is looking for a talented  Programme Coordinator  to join to Cyberspace Situational Awareness Support Section.

OBJECTIVES :

This statement of work (SoW) describes the work to be contracted to support CyOC Situational Awareness Support Section to fulfil new project duties and increase sustenance within the Cyberspace Community of Interest (CyCOI), including external stakeholders such as NCI Agency and OCIO in regards of risk capturing, incident correlation, assessments, and meetings coordination.

COORDINATION & REPORTING :

The Contractor shall deliver services on-site in SHAPE, 100% onsite (Mons, Belgium)

The Contractor will be provided with a workspace at SHAPE, 100% onsite (Mons, Belgium)

The Contractor shall report to the assigned NCIA and SHAPE POCs.

The contractor will work full-time at SHAPE CYOC Cyberspace Situational Awareness Support Section but day-to-day tasking and supervision of personnel work assignments, subtask activity definitions, travel / TDY requirements and work quality assurance, performance evaluation and sign-off any given task will be the responsibility of the Managing Authority, NCI Agency, in coordination with SHAPE.

The Contractor shall participate in monthly status update meetings and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to service delivery manager’s instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his / her work during the sprint, first verbally during the retrospective meeting and then in writing, within three (3) working days after the sprint’s end date. A report in the format of a short email shall be sent to NCI Agency POC briefly mentioning the work held and the achievements during the sprint.

SCHEDULE :

It is expected the service starts as soon as possible but no later than 1st August 2025 and ending no later than 31 December 2025.

If the 2026 option is exercised, the period of performance is 01 January 2026 to 31 December 2026

If the 2027 option is exercised, the period of performance is 01 January 2027 to 31 December 2027

The work will be conducted during normal office hours following the SHAPE calendar, as well as outside office hours and on weekends, if necessary.

CONSTRAINTS :

All the documentation provided under this statement of work will be based on NCI Agency templates or agreed with project point of contact.

All support, maintenance, documentation and required code will be stored under configuration management and / or in the provided NCI Agency tools.

All developed solutions, tools and code under this project will be property of the NCI Agency.

PRACTICAL ARRANGEMENTS :

The contractor will be required to provide the service 100% on-site at SHAPE, located in Mons in Belgium.

Exceptional off-site activities to support service delivery can also be arranged with the line manager’s coordination and approval.

The work depicted in this SOW is expected to be carried by a SIGNLE RESOURCE .

The work will be conducted during normal office hours following the SHAPE calendar, as well as outside office hours and on weekends, if necessary.

SHAPE Recognized Business hours / Holidays : SHAPE official holiday schedule applies and will be provided to the contractor. SHAPE Operations : Monday to Thursday 0830 – 1730 and Friday 0830 – 1530 (CET)

Contractor Furnished Services : Contractor shall furnish everything required to perform the contract except for the items specified and covered under NCIA Furnished Property and Services below.

NCIA Furnished Property and Services : Access to relevant networks and environments will be provided by NCIA

The work depicted in this SOW is expected to be carried by a SINGLE RESOURCE.

Work is to be performed on the NCI Agency network(s) and appropriate hardware and connectivity will be provided by the NCI Agency, for the duration of this contract, and is to be returned upon completion of the contract.

Work at NS level : Should it be required for the Contractor to develop various documents at NATO Secret (NS) level, then this is to be performed either at the NATO premises or Contractor’s facilities that must possess a Facility Security Clearance (FSC) at the appropriate level with approved storage capability.

In case the contractor is working at NS level at NATO’s premises but there is a need to continue this work at the contractor’s facilities, then NATO Security regulations for the transportation / handling of NATO classified information / assets will apply.

For this specific SOW the Contractor’s company is required to hold a valid Facility Security Clearance (FSC), which allows to handle and store NATO SECRET material.

SECURITY

Delivering services under this SoW requires a valid NATO SECRET security clearance.

Any resource proposed for this SOW requires valid NATO SECRET security clearance prior to the start of the engagement.

All the deliverables of this project will be considered NATO UNCLASSIFIED, while access to networks exceeding this classification level is required.

TRAVEL

There may be requirements to travel to other sites within NATO for completing these tasks.

Travel costs are out of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract.

Travel requires the prior coordination with and approval of the NCIA Service Delivery Manager / Project Manager.

Requirements : QUALIFICATIONS :

Contractor – MANDATORY Requirements :

• Advanced knowledge and multi-year experience in the areas of risk and organizational management and support of various (international) operations, activities, units and projects related to defense, cybersecurity, networks, digital evidence, communications or information systems.
• Minimum 3 years of experience within NATO dealing with management and / or communication and Information Systems and / or Cyber.
• Minimum 3 years in stakeholder management, meeting coordination, interpreting and communicating findings in reports, and leadership support.
• Bachelor degree followed by minimum 5 years experience.

Contractor – DESIRED Requirements :