Team Manager | Property & Facility Services

Nested is looking for an entrepreneurial Team Manager for its Property & Facility Services, to lead and scale our maintenance services. This is a unique opportunity to establish a profitable service line that not only supports our managed properties but also serves external clients, including real estate funds, developers, and individual homeowners.

We’re seeking a leader to oversee day-to-day operations, manage our internal maintenance team, and drive business growth.

Your Responsibilities

• Lead the team : Manage and develop our internal maintenance technicians and assistants.
• Diagnose issues accurately : Be the technical go-to, capable of identifying root causes and defining the right interventions.
• Manage external providers : Build and maintain a strong network of trusted contractors across Brussels (plumbers, electricians, etc.) for outsourced work.
• Follow up on leads : Act as the commercial point of contact for external clients—prepare quotes, update on works in progress, and ensure satisfaction.
• Implement processes : Create structured workflows, quality control standards, and use tools like Fixform to manage tickets and interventions efficiently.
• Track performance : Monitor KPIs, generate reports, and ensure both operational excellence and profitability.
• Scale the team : Recruit and onboard skilled professionals in line with business growth.

Requirements