Operations Manager/Senior Manager

Roles & Responsibilities : Our Business Continuity & Resilience Practice provides strategic, operational and technical solutions to help organizations anticipate, manage, and recover from disruptions effectively. We support clients in developing robust frameworks to increase Operational Resilience maturity and major incident preparedness.

Assist clients in designing, implementing, and improving Business Continuity Management (BCM) and Crisis Management (CR) programs in alignment with industry standards (ex : ISO 22301).

Provide expert guidance on resilience governance, roles and responsibilities, and testing and / or exercises.

Assess and enhance resilience strategy, including crisis management and incident response plans.

Guide clients / companies in defining their high-risk scenario's and how to cope with them.

Conduct risk assessments, business impact analyses (BIA) and business continuity planning to strengthen organizations' preparedness.

Advise on regulatory requirements (ex : CER) and best practices related to business continuity and crisis management (regular alignment with our experts from Digital Risk Management).

Collaborate with cross-functional teams, risk management (and digital risk management), compliance, and operations, to integrate resilience within broader risk frameworks.

Support clients in achieving or maintaining ISO 22301 certification and improving their business continuity maturity.

You shape how AI is embedded into your own projects; take ownership of data governance and ensure AI initiatives are aligned with business goals and compliant with our standards.

We work with a diverse range of industries. Our team includes resilience specialists, risk management experts who bring practical, hands-on experience.

Advisory

BusinessContinuity

CrisisManagement

DisasterRecovery

OperationalResilience

ISO22301

Skills & Qualifications :

A master's degree in a relevant field (e.g., Business Continuity, Risk Management, IT, Engineering) or equivalent experience.

4 to 7 years of experience in risk management, business continuity, crisis management, disaster recovery, either in an in-house role or as an external consultant.

Strong knowledge of business continuity frameworks, methodologies, and best practices (CBCI and / or ISO 22301 certification is a plus).

Familiarity with European and Belgian regulatory requirements related to resilience, such as DORA, NIS2, and the CER Directive.

Experience conducting business impact analyses (BIA), risk assessments, and business continuity plans.

Strong analytical and problem-solving skills, with a hands-on approach to resilience challenges.

Excellent communication skills in English and proficiency in Dutch or French.

A proactive, team-oriented mindset with the agility to work autonomously and contribute to business growth.

We offer :

As a certified Top Employer we offer :

An attractive remuneration package with a great number of extra-legal benefits (premium electric company car + charging card, net daily and monthly allowances, bonus, Apple / Android personal device and many other benefits tailored through our cafeteria plan).

Flexible work arrangements to ensure a healthy work-life balance (picking up kids from school, doctor's appointment, working from home,...) and the possibility to work from anywhere 20 days per year.

Comprehensive insurance package including group insurance with full KPMG contributions, hospitalization insurance and optional outpatient options (dental & eye care, medical consultations and registered medication).

Career development opportunities combined with trainings based on your personal goals and aspirations.

An inclusive, international culture where personal growth, mutual trust and lifelong learning is fostered.

A buddy and performance manager to support and guide you throughout your career at KPMG.

Great team building activities and sport & wellbeing events (Brussels Marathon, Antwerp 10 Miles, 1000 kilometers for KOTK, river clean-ups, plant a tree and many more...) through our Together@KPMG & KPMG Foundation programs.