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Salesforce Consultant

Salesforce Consultant

EmpHireAntwerpen, VAN, be
Il y a 24 jours
Description de poste

Job Description

Salesforce Administrator

Our client is a forward thinking firm dedicated to providing cutting-edge solutions. Leveraging the power of technology, we are committed to delivering exceptional services to our clients. We are currently seeking a skilled Salesforce Administrator to join our team and contribute to the success of our Salesforce platform.

Position Overview : As a Salesforce Administrator, you will play a crucial role in managing and optimizing our Salesforce platform. You will be responsible for configuring, customizing, and maintaining Salesforce to meet the evolving needs of our business. If you are a Salesforce enthusiast with a passion for streamlining processes and maximizing the capabilities of the platform, we encourage you to apply.

Key Responsibilities :

System Configuration :

Customize and configure Salesforce to meet business requirements, ensuring optimal system performance.

  • Implement and maintain automation processes using workflows, process builder, and flows.

User Support :

Provide ongoing support to Salesforce users, addressing inquiries, troubleshooting issues, and delivering training as needed.

  • Collaborate with stakeholders to understand user requirements and enhance user experience.

    • Data Management :

    Manage data quality and integrity within Salesforce, including data imports, exports, and cleaning.

  • Design and implement data models to support business processes.

    • Reports and Dashboards :

    Create and maintain reports and dashboards to provide insights into key performance metrics.

  • Collaborate with teams to understand reporting needs and deliver actionable analytics.

    • Integration :

    Work with integration tools to connect Salesforce with other business systems.

  • Ensure seamless data flow between Salesforce and external applications.

    • Security and Compliance :

    Implement and maintain security controls to protect sensitive data.

  • Ensure compliance with data privacy regulations and industry standards.

    • Documentation :

    Document system configurations, customizations, and processes.

  • Keep documentation up-to-date with changes and enhancements.

    • Qualifications :

  • Bachelor's degree in Information Technology, Business, or a related field.
  • Salesforce Administrator certification is required; additional certifications are a plus.
  • Proven experience as a Salesforce Administrator or in a similar role.
  • In-depth knowledge of Salesforce capabilities, features, and best practices.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Familiarity with Agile methodologies is advantageous.

    • Requirements

    Client facing experience; ideally from a consulting background Experience in one or more LMS or HR technology solutions for example SAP HCM / Successfactors, Cornerstone OnDemand, Taleo Learn etc.; excellent communications; Masters Degree; Fluent French or Dutch AND English.

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