CRM Analyst

Working as a CRM Analyst in the B2B Commercial Tribe

Are you passionate about retrieving data, creating structure and building reports to transform lose information into actionable insights that drive business decisions? Do you thrive in a role where analytical thinking meets business impact? Join us as a CRM analyst commercial tribe and help shape the future of data-driven decision-making at Telenet.

As a CRM analyst Commercial Tribe, you’ll play a pivotal role in bridging business needs with data capabilities. You’ll be responsible for translating complex business challenges into structured research questions and actionable plans. You will bring order in unstructured data, and help building scalable data assets, your work will empower teams across the organization to make smarter, faster decisions.

Your Responsibilities as a CRM Analyst

• Understand and challenge the need for information by identifying the underlying business questions and translating them into a structured plan of approach and research questions.
• Collect, structure, validate, analyze, and enrich internal and external data using modern methodologies, techniques, and statistical tools.
• Develop data assets and convert trends, patterns, and forecasts into actionable insights that support campaign development and customer segmentation.
• Manage CRM Requests, Data modelling projects, and other data initiatives end-to-end : from intake and stakeholder alignment to functional analysis, execution, and documentation.
• Build and support flexible, self-service data assets such as agile research tools, recurring reports, and forecasts for both internal and external users.

Actively promote data literacy across the organization and identify opportunities for process and system improvements in collaboration with colleagues.

What We Have To Offer

Our Ideal CRM Analyst

Why Join Us? You’ll be part of a forward-thinking team that values collaboration, innovation, and impact. This is your opportunity to shape how data is used across the organization and contribute directly to Telenet Business’ strategic goals.