Are you a #curious, #structured, and #committed Salesforce Techno-Functional Consultant ready to design and build smart CRM solutions that make a real impact? We’re looking for someone who thrives in dynamic environments, enjoys bridging business needs with strong solution design + hands-on Salesforce configuration , and is eager to drive digital transformation across sectors.
If you love workshops AND you also love being in Salesforce, configuring features, automating processes, and shaping clean CRM architectures — this role is for you!
As a Senior Salesforce Techno-Functional Analyst , you will play a key role in designing and building impactful Salesforce projects, coaching junior colleagues, and shaping CRM best practices within a people-first, fast-moving consulting environment.
You’ve never worked with Salesforce.
You don’t enjoy workshops, problem-solving, or challenging business processes.
You’re not comfortable translating business needs into Salesforce features (data model, automation, security…).
Strong experience (2+ years) in Salesforce project delivery with a solid understanding of functional consulting AND declarative build / configuration .
Proven ability to lead requirement-gathering workshops and translate insights into Salesforce solution designs and scalable CRM configurations.
Strong knowledge of Salesforce Clouds (Sales, Service, Experience, Marketing) and core platform capabilities :
objects, relationships, record types, flows, validation rules, permissions, sharing, reports & dashboards.
Confident in building declarative solutions : automation (Flow), UI (Lightning pages), data model, security model, approval processes, reports…
Comfortable working with technical teams and architects, understanding when to use configuration vs. Skilled in documentation, training, and change management to support long-term adoption.
Salesforce certifications (Admin, App Builder, Consultant…) are strong assets.
Fluent in French and English – Dutch or Portuguese is a plus.
Curious in how you grow, #Structured in how you deliver, and #Committed in what you bring to the team.
As a Senior Salesforce Techno-Functional Analyst, your mission will include :
1) Business Analysis & Advisory
Lead client workshops, challenge assumptions, and map business processes end-to-end.
Translate needs into business requirements , user stories, and acceptance criteria.
Create functional and solution designs aligned with Salesforce best practices.
Define the data model , automation approach, security strategy, and UX recommendations.
Build solutions directly in Salesforce using declarative tools :
Lightning pages and Experience Cloud configuration
4) Testing & Quality
Define test scenarios, execute functional testing, and validate end-to-end processes.
5) Training & Change Enablement
Create training content, deliver training sessions, and support adoption.
Ensure documentation supports maintainability and autonomy for client teams.
6) Team Collaboration & Coaching
Mentor and coach junior consultants, providing guidance on analysis and build best practices.
If you're ready to shape Salesforce solutions that matter, drive real change for your clients, and grow with a bold and committed team — we’d love to meet you.
Senior Consultant - Data Services • Bruxelles, BELGIUM
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