Hotel Receptionist

Make our guests truly feel at home at Residence Inn Ghent

At Residence Inn, it’s all about comfort, long stays, and a personal guest experience. As a Hotel Receptionist, you are the warm first welcome and the friendly last goodbye. You make sure our international guests feel right at home : professional, warm-hearted, and always detail-oriented.

Do you thrive on hospitality and want to contribute to a unique hotel concept in Ghent? Then this is your opportunity to help shape Residence Inn by Marriott – a vibrant, international workplace where no day is ever the same.

Your responsibilities as a Hotel Receptionist

• You warmly welcome our (mostly international) guests and ensure a smooth check-in and check-out process in line with Marriott quality standards.
• You are the first and last point of contact for our guests, assisting them with information, support, or concerns – always with a listening ear and solution-oriented mindset.
• You handle complaints and feedback professionally, follow up actively, and ensure the Front Office Manager is informed.
• You help optimize room occupancy through a commercial and service-oriented approach.
• You actively promote our hotel facilities such as the breakfast buffet, The White Rabbit restaurant & bar, and apply upselling techniques to enhance our services.

Who are we looking for?

What defines you?

What’s Inn it for you?

At Residence Inn by Marriott, you’ll work in a warm and professional environment within an international network. We invest in your development and ensure a positive work experience.

You’ll receive :

About us

Residence Inn by Marriott is the first of its kind in Belgium and part of a reputable hospitality group in Ghent, which also includes the Ghent Marriott and Holiday Inn Express & Suites. Located in the south of Ghent, in the dynamic Akkerhage business center near the football stadium and major highways, this modern hotel offers 105 spacious studios with self-catering facilities – perfect for guests seeking a longer stay with the comforts of home.

Accessibility

Our location is easily accessible, wherever you’re coming from. Residence Inn is located at Akkerhage 2A, 9000 Ghent, near exit 9 ( Gent) on the E17. Coming by car? Enjoy hassle-free parking on our spacious, free parking lot. Cyclists, e-scooter riders, or speed pedelec users can reach us via safe and well-maintained bike paths with on-site bike parking. Public transport also brings you to our doorstep, with tram and bus stops within walking distance and convenient De Lijn connections.

Interested? Apply now!

Click the ‘Apply now’ button. You’ll be redirected to the job posting on our English-language job site, Aimbridge Hospitality. At the bottom of the page, you can easily submit your CV and contact details.

Do we see a match? Then you’ll hear from us soon for an introductory interview.

Everyone welcome

At Residence Inn, we believe in the power of diversity. Whoever you are, wherever you come from – if you’re excited about this role, we encourage you to apply. We warmly welcome your unique perspective and experience.