As a Senior Program Manager, you will be in charge of the following responsibilities :
- Take end-to-end ownership of transformation initiatives and projects, managing cross-functional and cross-departmental teams with complex dependencies.
- Organize and report regularly to project SteerCos, ensuring clear communication and alignment at leadership level.
- Drive successful project delivery by managing scope, timeline, budget, and quality, and by actively mitigating risks and addressing issues.
- Analyze high-level business requirements to identify improvement opportunities and develop strategies that enhance operational efficiency and productivity.
- Develop and maintain target solution designs, business cases, and roadmaps to ensure project outcomes meet business needs and quality expectations.
- Define, align, and document project scope clearly and consistently.
- Own and manage project planning, ensuring timely achievement of key objectives and milestones.
- Track and report on project budgets, risks, and opportunities, providing well-reasoned solutions and mitigation strategies.
- Lead, coach, and support cross-functional project teams.
- Ensure all business and technical requirements are agreed upon, and aligned with the IT department.
- Communicate effectively across teams and stakeholders, securing buy-in and supporting change management across all levels of the organization.
- Apply standardized project methodologies, templates, and tools, and deliver project status reports in line with governance processes.
- Ensure full compliance with regulatory, governance, and internal control requirements.
- Actively contribute to the success of the Transformation Office & Project Management Office.
- Report directly to the Head of the Transformation Office & PMO.
The ideal Senior Program Manager for our client would have the following skills / experiences :
Technical Skills :
Fluency in English and Dutch or French.At least 6 to 8 years of experience in applying project management methodologies and tools.Strong change management skills.Strong knowledge of MS Office (MS Projects, PowerPoint and Excel).Experience within insurance and financial services is an asset.Soft Skills :
Social, motivated and highly customer and solution-oriented.A team player with cross-departmental collaboration skills.Highly experienced in strategy and leading business transformation / projects.Able to work independently with an agile way of working.Proven communication skills with the ability to work at all levels within a company.Active listener, empathic, transparent and approachable.Able to analyse current business performance and identify improvement opportunities.Able to write / analyse business cases.Dynamic work environment and accent on wellbeingFlexible work environment