Global Application Manager

D-NETWORK is looking for a Senior Global Application Manager (fr / uk) for one of customer based Flémalle / Liège. Permanent role in CDI - Only a Salary for this function / / no Freelancer.

French native Speaker + fluent in English.

Tasks :

The Senior Manager Global Application is responsible for defining, organizing, operating, and maintaining the global business application portfolio and business solutions across our sites to ensure a consistently positive experience and capability to meet current and future needs. In this position, you will report to the Global ICT Director.

Responsabilities :

• Define and manage our Application Portfolio including governance and lifecycle management,
• Define, align, organize and plan with business partners application changes and enhancements in a way operations can smoothly transition to optimize the value creation,
• Lead the business application experience delivery focused on business process automation (ERP, CRM, LMS, HRS, MES, LOGISTICS, …),
• Be responsible for the global application software lifecycle management,
• Define the Service Catalog for application, measure performances and organize the review with business stakeholders,
• Agree with business partners delivery strategies to ensure adoption,
• Define the governance regarding support, change, and security,
• Negotiate and manage support agreement (KPI),
• Provide team with continual education,
• Measure and improve adoption and system knowledge with the Training department,
• Evaluate new products and services in line with industry trends and emerging technologies,
• Encourage a continuous improvement culture that focuses on innovation,
• Manage the delivery with own resources and partners,
• Define and follow the Global Application budget (SAP, …).

Profile :

What we offer :