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Field Service Engineer

Field Service Engineer

Thermo Fisher ScientificBelgium
Il y a 10 jours
Type de contrat
  • Télétravail
Description de poste

The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific performs on-site installation, alignment and repair of sophisticated equipment and systems. Engineers validate operational quality of system equipment; advise customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of analytical instruments serving the electronics research and manufacturing industries.

The Field Service Engineer will join a diverse team with skills ranging from sophisticated computer networks, precision mechanics, high voltage electronics, vacuum theory, particle beams, optics, and chemistry.

A day in the life :

  • Conduct on-site installation of electron microscopes and follow testing procedures to ensure accurate working order.
  • Conduct on-site scheduled planned maintenance visits.
  • Provide support for customers and other field service personnel.
  • Cultivate and develop positive working relationships with customers, system users, and company personnel.
  • Successfully complete technical training.
  • Complete and submit field service reports on assigned tools.
  • Perform preventive maintenance tasks.
  • Work with colleagues to secure technical mentorship required for resolving systems solutions.
  • Provide training for customers and users on system maintenance.
  • Provide feedback to product quality teams.
  • Provide appropriate input in writing, updating, and correcting various Thermo Fisher system documentation.
  • Provide mentorship for various reports, including identifying and isolating deviations with the system.
  • Act as a subject expert and resource for training.
  • Align with application scientists to collaborate on outstanding solutions to meet our users' challenges.
  • Travel up to 50% of the time, mainly in the BeNeLux region and occasionally in other countries.

Keys to success :

  • Bachelor’s degree or equivalent experience in Electronics, Mechanics, Materials Science, Biology, or other relevant fields.
  • Typically requires hands-on technical experience for installing, troubleshooting, repairing, and calibrating instruments such as SEM, TEM, FIB, or similar systems. Electron microscope experience is a plus.
  • Experience in troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired.
  • Excellent interpersonal skills.
  • Consistent track record in solving high-end systems and subsystems down to component level.
  • Able to read and interpret schematics.
  • Accept traveling on business, sometimes on short notice.
  • Proficient in English required, Dutch language knowledge is a plus.
  • Valid driver's license.

    • What we offer :

  • Employment with a forward-thinking organization.
  • Outstanding career and development prospects.
  • Company pension scheme and other fringe benefits.
  • Exciting company culture which stands for integrity, intensity, involvement, and innovation.
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