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Senior Onsite Support Engineer
Cyberr®Ghent Metropolitan Area, BelgiumIl y a 9 jours
Description de posteAt least 10 years of experience in a similar end-user IT support role Hands-on knowledge of : Windows 10 Microsoft 365 Active Directory & Azure AD Intune Typical end-user management tools Strong customer-oriented mindset , with the ability to work independently as well as within a team Structured and proactive work approach Excellent communication skills in Dutch and English
Senior Onsite Support Engineer
Location : Gand
Languages : Dutch and English
Responsibilities
- Act as the first point of contact for end-users regarding IT-related incidents
- Perform local service request tasks requiring physical presence (e.g. hardware installations)
- Conduct troubleshooting in collaboration with remote GDC (Global Delivery Center) teams
- Stage and install laptops and workplace equipment for new employees
- Execute functional tests after changes in the IT environment (occasional weekend interventions may be required)
- Support local IT projects that require on-site presence (“hands & eyes” support)
Profile
Interested in this opportunity, feel free to apply here or send me your updated CV at anne-catherine.son@cyberr.ai and morgane.zimmer@cyberr.ai
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Support Engineer • Ghent Metropolitan Area, Belgium