Location: Lisbon, Portugal - Relocation package provided
Model: On-site role
Workster is currently recruiting candidates for an international food delivery project supporting customers across European markets.
As a Customer Operations Specialist, you will be responsible for delivering high-quality customer support via phone, email, and chat. You will assist customers with subscriptions, deliveries, and product-related questions, ensuring a smooth and positive experience.
A key part of your role will be contacting inactive customers, understanding their needs, and encouraging them to re-engage with the service. You will identify issues, offer solutions, and promote suitable meal options tailored to customer preferences.
Responsibilities
Working conditions
Salary & Benefits
Total monthly package can reach around 1,700–1,780€ gross depending on accommodation option
Accommodation
Training
Candidate profile
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