Systems Engineer – MSSP
Location : Belgium - Diegem
We are looking for a Systems Engineer to work closely with a sales representative in our MSSP vertical. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities :
- Pre-sales : assist in qualifying sales leads from a technical standpoint.
- Sales calls : be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales : be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills :
Minimum 2 years’ experience in technical / pre-sales supportMinimum 2 years’ experience in LAN / WAN / Internet services administrationUnderstanding of DNS and NFS, SMTP, HTTP, TCP / IPUnderstanding of the following technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.Basic understanding of the following technologies and protocols : RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DESBasic understanding of encryption and authentication technologiesProfessional fluency in English, Dutch and / or FrenchEducation :
Bachelor’s Degree or equivalent experience. Graduate degree preferred.