Business Analyst Commercial Technical Delivery Team

As part of the CTD (Commercial Technical Delivery) team, you will be a bridge between the business, who will be defining the requirements for new initiatives for Telenet, and the partner, who will be responsible for delivering these changes. The job requires close cooperation with our business stakeholders, technical and functional analysts, developers, testers and partners.

A good knowledge of the Telenet product and portfolio (product catalogue) and experience in analyzing and / or defining product changes and their impact on Online, BSS order management and BSS Billing domains are therefore key assets.

Your responsibilities as a Business Analyst :

• You help to develop and / or adjust the tribe's or business unit roadmap based on its own functional expertise and evaluate the feasibility with business and / or technology partners, in line with the business domain and technology strategies.
• In close cooperation with the involved stakeholders (for example : architecture, regulatory teams, product marketing, billing, architects, tribe product owners, etc. ) you perform conceptual design of the business initiatives, as well as analysis and design of innovative concepts and solutions for business transformation and / or current business context initiatives and projects.
• You act as a bridge between the business and technology domains, seek balance both in terms of developing requirements and solution alternatives, dare to question these and continuously monitor the business value and maximize the positive impact for Telenet and the customer.
• You determine the acceptance criteria and accept the End-to-End total solution in cooperation with the business stakeholders and afterwards coach for the correct implementation of required actions / activities / change management.
• You detail and document the chosen solution direction as well as the final solutions and related business requirements, and align and validate them with the stakeholders. You monitor quality, cost efficiency, and ensure full legal compliance.

Our ideal Business Analyst :

Has good knowledge of Telenet's strategy, industry sector and the Sales domain in particular as well as is able to understand what the internal / external customer’s expectations are. Is able to translate these knowledge and expectations into the necessary cross-functional actions / solutions.

Has good knowledge of Telenet business processes combined with expertise in certain technical domains (Digital), good understanding of related best practices, structure and products.

Has experience in making technical, impact (finance, resources, etc.) and / or functional analyses and proposing (new) cost-efficient and innovative solutions. Has user knowledge of business requirements, use cases, user / epic stories terminology and principles.

Has good analytical skills combined with conceptual thinking skills.

Has a continuous improvement-oriented approach and good conversion of theoretical knowledge into practice and usable solutions. Is good in process modeling, management and documentation

His able to contribute in requirements sessions with senior Business stakeholders by him / herself without the Product Owner being present

Is a team player who is able to cope with change. Excels at building and maintaining strong relationships with colleagues and other stakeholders. Is a quick learner.

What do we offer?