Project Manager CRM Data Migration [F / M / X]

Job description

Mission

Lead the transformation of customer-account data and service structures for a portfolio of hospital clients.

• Migrate account definitions and customer hierarchies from SAP to Salesforce
• Establish a robust data-governance framework that clarifies “what is an account / what is a customer”
• Re-engineer service delivery models based on actual hospital workload and usage patterns
• Ensure adoption of the new Salesforce environment by sales, service, and support teams
• Deliver a scalable, future-proof account structure that improves customer experience and internal efficiency

Key Responsibilities

Project & Stakeholder Management

– Own end-to-end project plan, scope, timeline, and budget (Prince2 preferred)

– Manage a complex stakeholder map : sales, service, IT, data, compliance, hospital procurement teams

– Facilitate workshops to challenge legacy definitions and secure buy-in on new account model

Data Governance & Setup

– Define data standards, naming conventions, and ownership rules for accounts and customers

– Map and cleanse existing SAP data; design migration path to Salesforce

– Build validation rules, workflows, and dashboards that enforce governance policies

Change Enablement

– Develop training material and quick-reference guides for Salesforce end-users

– Run pilot roll-outs with selected hospital accounts; iterate based on feedback

– Plan and execute hand-over to internal PMO / service teams at project close

Profile

Why joining us?

Rapid growth : Amaris has doubled its workforce in Belgium in two years, providing numerous growth opportunities for employees.

Prestigious projects : Candidates will work with renowned clients in the pharmaceutical, biotechnology, and European institutions sectors on impactful missions.

International environment : An agile and dynamic structure promotes intrapreneurship and meritocracy, with international exposure at the heart of Europe.